Refund & Returns Policy – ZaClothing

Overview

Our return and refund policy is valid for 30 days. If more than 30 days have passed since your purchase, unfortunately we cannot offer you a full refund or exchange.

To be eligible for a return, your item must:

• Be unused

• Be in the original condition

• Be in the original packaging

Non-Returnable Items

We do not accept returns for:

• Gift cards

• Downloadable software or digital goods

• Health and personal care items

• Intimate or sanitary goods

• Hazardous materials or flammable liquids/gases

• Perishable goods such as food, flowers, newspapers, or magazines

Proof of Purchase

A receipt or order number is required to process your return.
Please do not send your purchase back to the manufacturer.

Partial Refunds (if applicable)

Only partial refunds may be granted for:

• Books with obvious signs of use

• Opened CDs, DVDs, software, or games

• Items not in original condition or missing parts

• Items returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we’ll notify you by email.
If approved, your refund will be processed to your original payment method within a few business days.

Late or Missing Refunds

If you haven’t received a refund yet:

1. Recheck your bank account

2. Contact your credit card company

3. Contact your bank

Still no refund?
Email us at: infozaclothing@gmail.com

Sale Items

Only regular-priced items are refundable.
Sale items are non-refundable.

Exchanges

We only replace items if they are defective or damaged.
Email us at infozaclothing@gmail.com with your order details.

Ship your exchange item to:

Gifts

If your item was marked as a gift:

• You’ll receive a gift credit once your return is received.

If the gift wasn’t sent directly to you:

• A refund will be issued to the original buyer.

Shipping Returns

To return a product, mail it to:

• You are responsible for return shipping costs.

• Shipping costs are non-refundable.

• If a refund is issued, return shipping will be deducted from it.

For valuable items, we recommend trackable shipping or shipping insurance.

Need Help?

Email us at: infozaclothing@gmail.com
We’re here to help with any return, refund, or exchange inquiries.